Costs of Quality Questionnaire
Featured in the The Trainer's Quality Pack training manual
By Tony Bray
Category: Quality Improvement
Credit price: 2 download credits (Single user)
Do you really understand quality related costs?
After a brief introduction, the participants work through a questionnaire, which explores their approach to, and understanding of quality related costs. They then discuss their findings with fellow team members, and finally conclude the session with a plenary discussion.
Who is it for: This training resource is intended for use by trainers to explore the implications of quality related costs with participants.
- Themes:
- Developing quality consciousness,
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 12 |
| Typical Duration: | 00:55:00 |
| No of Pages: | 5 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers as a useful training activity for teams to do before setting out to determine their own costs of quality. Participants will need to understand the four categories of quality related costs before working through this questionnaire.
Download the training activity, Costs of Quality Questionnaire as featured in the Fenman training manual; The Trainer's Quality Pack