Everyday aggressive behaviour
Featured in the The Assertiveness Skills Pack training manual
By Joanna Gutmann
Category: Communication Skills
Credit price: 3 download credits (Single user)
Although aggressive behaviour is usually thought of as being angry, loud and dominating, in terms of assertive behaviour it relates to a lack of respect for the rights of others. It can appear quiet and friendly; for example, the colleague you have asked to come back later because you are busy, but who insists on telling you ‘just one more thing …’ Manipulative behaviour is also aggressive. For example, ‘Please could you sort this photocopier out? With your expertise it won’t take a minute and I always make a mess of it’. Although the initial appearance is of non-assertive behaviour, the flattery and self-deprecation make it more difficult to refuse.
Participants consider their reactions in the face of everyday aggression and learn how to maintain their assertiveness in difficult situations.
Who is it for: This training resource is intended for use by trainers to enable participants to develop the skills needed to behave assertively in the face of everyday aggressive or manipulative behaviour.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 12 |
| Typical Duration: | 01:25:00 |
| No of Pages: | 13 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers with all staff who wish to increase their assertive skills. All participants should have completed ‘Rights in assertiveness’, and must have taken part in ‘Behaviour styles’, or have undergone basic assertiveness training, to provide them with the background information and understanding to support this activity.
Download the training activity, Everyday aggressive behaviour as featured in the Fenman training manual; The Assertiveness Skills Pack