Managing discipline and grievance - Getting Started
Featured in the Managing Discipline and Grievance training manual
By Aileen Goodman & Caroline Love
Category: Conflict Resolution
Credit price: 4 download credits (Single user)
Most managers hate taking disciplinary action. They think it will reflect badly on themselves – they wonder whether they chose the wrong staff, or are managing badly, or why the problem hasn’t been sorted out earlier. Management of discipline and grievance involves using a number of different skills and processes and this training activity gives participants the opportunity to understand these in relation to their own work context. If necessary, it sets the scene for working through other activities in the ‘Managing Discipline and Grievance’ series that focus on generic skills and particular problems that might arise. It helps participants avoid unnecessary disciplinary or grievance action and ensures that, when needed, discipline and grievance are managed effectively
Participants introduce themselves and briefly describe some of the feelings they have about handling discipline and grievance. Pairs then discuss these feelings in relation to their current work practice and groups of four work together to develop ideas about the positive outcomes they want from managing discipline and grievance effectively. After a short plenary session where each group reports their ideas, you give a brief summary of why procedures for discipline and grievance are important and overview of some of the relevant employment laws. A lively team exercise, ending with a check list for developing rules and procedures, is followed by you presenting a ‘model’ disciplinary procedure. This is used to define the skills needed by different groups of workers (managers, employees and representatives/companions) in implementing a disciplinary procedure.
Who is it for: This training resource is intended for use by trainers to give participants an opportunity to explore their feelings in relation to discipline and grievance, and to develop a checklist for rules and procedures.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 02:30:00 |
| No of Pages: | 40 |
Resources: View standard resources for Fenman training activities
Additional resources: Masking tape or string.
Purpose: This training resource is intended for use by trainers particularly at the start of a programme on managing discipline and grievance. Nevertheless, it can be used on its own. It can be used in management development or leadership skills programmes and can also form part of any leadership skills programmes and can also form part of any programmes on absence management or managing poor performance.
Download the training activity, Managing discipline and grievance - Getting Started as featured in the Fenman training manual; Managing Discipline and Grievance