>> The Assertiveness Skills Pack
| Activities 1 to 10 returned from 27 training activities found |
| Who am I? - an icebreaker | featured in: The Assertiveness Skills Pack |
| Use this training resource to allow participants time to get to know each other and settle in to the training activity. | |
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29 members have downloaded this training activity View more > | |
| Rights in assertiveness | featured in: The Assertiveness Skills Pack |
| Use this assertiveness skills training resource to enable participants to understand the concept of rights in assertiveness and identify the rights they give themselves and others. | |
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23 members have downloaded this training activity View more > | |
| Assertive Behaviour styles | featured in: The Assertiveness Skills Pack |
| Use this assertiveness training resource to enable participants to identify their own, and other peoples, behaviour characteristics. | |
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63 members have downloaded this training activity View more > | |
| Everyday aggressive behaviour | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to behave assertively in the face of everyday aggressive behaviour. | |
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7 members have downloaded this training activity View more > | |
| Higher-level aggression | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to behave assertively in the face of higher-level aggressive behaviour. | |
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14 members have downloaded this training activity View more > | |
| Dealing with non-assertive behaviour | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to recognise non-assertive behaviour and to deal with assertively. | |
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18 members have downloaded this training activity View more > | |
| Customer care | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to guide their staff in communicating assertively with customers. | |
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10 members have downloaded this training activity View more > | |
| Making requests | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to make requests in a clear and direct manner. | |
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20 members have downloaded this training activity View more > | |
| Refusing requests | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to refuse requests in a polite but firm manner. | |
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18 members have downloaded this training activity View more > | |
| Asserting yourself in meetings | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to contribute effectively to meetings. | |
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25 members have downloaded this training activity View more > | |