>> Emotional Intelligence training activities
| Activities 41 to 50 returned from 55 training activities found |
| Anger control | featured in: Using Emotional Intelligence at Work |
| Use this training resource to develop participants’ understanding of anger, and to enable them to create helpful strategies for dealing with their own anger and the anger of others. | |
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5 members have downloaded this training activity View more > | |
| Emotions and complex decision making | featured in: Using Emotional Intelligence at Work |
| Use this training resource to demonstrate to participants that we can use our emotional responses, and the feelings conveyed by imagery and metaphor, to help us to make decisions in complex, uncertain and ambiguous situations. | |
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16 members have downloaded this training activity View more > | |
| Increasing sensitivity | featured in: Using Emotional Intelligence at Work |
| Use this training resource to demonstrate that we only pick up a small amount of the emotional information that is potentially available to us, and by tuning in to verbal and non-verbal signals, we can learn more about what people are really feeling. | |
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7 members have downloaded this training activity View more > | |
| Empathic inquiry | featured in: Using Emotional Intelligence at Work |
| Use this training resource to develop participants’ ability to listen with empathy and communicate empathy as a way of developing more collaborative working relationships, based on trust and mutual benefit. | |
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30 members have downloaded this training activity View more > | |
| Expressing how we feel | featured in: Using Emotional Intelligence at Work |
| Use this training resource to enable participants to build the skill and confidence in expressing their feelings in a way that is business and enhancing and personally enriching. | |
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8 members have downloaded this training activity View more > | |
| Developing trust | featured in: Using Emotional Intelligence at Work |
| Use this training resource to enable participants to explore experientially the emotional issues around trust, and to define how they can personally build trust and strengthen trust in their key working relationships. | |
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20 members have downloaded this training activity View more > | |
| Managing conflict | featured in: Using Emotional Intelligence at Work |
| Use this training resource to enable participants to understand the sources and effects of conflict, and to help them manage conflict so that different positions can become the basis of collaborative and creative energy, rather than destructive hostility and self-interest. | |
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10 members have downloaded this training activity View more > | |
| Building stress immunity | featured in: Using Emotional Intelligence at Work |
| Use this training resource to enhance the capacity of participants to manage pressure more positively, and to build their emotional resilience to stress. | |
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6 members have downloaded this training activity View more > | |
| Helping difficult customers | featured in: Using Emotional Intelligence at Work |
| Use this training resource to increase participants’ confidence and skills in handling difficult customer situations when strong emotions are involved. | |
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11 members have downloaded this training activity View more > | |
| Healing the wounds | featured in: Using Emotional Intelligence at Work |
| Use this training resource to enable participants to understand the emotional consequences of change caused by downsizing, and to build their confidence in managing the emotional fall-out. | |
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1 member has downloaded this training activity View more > | |