>> Communication Skills training activities
| Activities 51 to 60 returned from 110 training activities found |
| Customer care | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to guide their staff in communicating assertively with customers. | |
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10 members have downloaded this training activity View more > | |
| Making requests | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to make requests in a clear and direct manner. | |
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20 members have downloaded this training activity View more > | |
| Refusing requests | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to refuse requests in a polite but firm manner. | |
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19 members have downloaded this training activity View more > | |
| Asserting yourself in meetings | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to contribute effectively to meetings. | |
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27 members have downloaded this training activity View more > | |
| The assertive chairperson | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to chair meetings in a professional and effective manner.` | |
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34 members have downloaded this training activity View more > | |
| Giving criticism | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to give criticism in an assertive manner. | |
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4 members have downloaded this training activity View more > | |
| Taking criticism | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to take criticism in an assertive manner. | |
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19 members have downloaded this training activity View more > | |
| Time management | featured in: The Assertiveness Skills Pack |
| Use this training resource to help participants improve their use of time. | |
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38 members have downloaded this training activity View more > | |
| Tackling interpersonal problems - a model approach | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to adopt a calm and assertive approach to problems with the behaviour of others. | |
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10 members have downloaded this training activity View more > | |
| Handling responses to the model | featured in: The Assertiveness Skills Pack |
| Use this training resource to enable participants to prepare for possible responses to their model and to react assertively. | |
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16 members have downloaded this training activity View more > | |