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Activities 1 to 10 returned from 89 training activities found

Introductions and expectations featured in: Dealing with Difficult and Aggressive Behaviour
Use this training activity to introduce the programme and its purpose, to enable participants to get to know each other, and to establish individual learning objectives and a group contract or ground rules.
10 members have downloaded this training activity
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Difficult and aggressive behaviour - definitions featured in: Dealing with Difficult and Aggressive Behaviour
This conflict resolution training activity enables participants to develop working definitions of difficult and aggressive behaviour, and to provide an opportunity for participants to share past experiences in a safe environment.
24 members have downloaded this training activity
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Conflict Resolution, Phases of an incident featured in: Dealing with Difficult and Aggressive Behaviour
Use this conflict management training activity to enable participants to recognise a model that describes the phases of an incident of difficult and aggressive behaviour and apply that model to participantsí experiences of incidents.
35 members have downloaded this training activity
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Triggers which may provoke an incident featured in: Dealing with Difficult and Aggressive Behaviour
Use this conflict resolution training activity to enable participants to identify behaviour which may provoke a difficult or aggressive response and behaviours to avoid.
56 members have downloaded this training activity
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Responses to the phases of an incident featured in: Dealing with Difficult and Aggressive Behaviour
Use this training activity to enable the participants to recognise their likely responses to an incident, and to promote helpful responses.
17 members have downloaded this training activity
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Conflict Resolution - Tactics for defusing difficult situations featured in: Dealing with Difficult and Aggressive Behaviour
Use this training activity to enable participants consider tactics and skills to use to defuse difficult situations, and to recognise the principles for action in defusing difficult situations.
143 members have downloaded this training activity
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Dealing with difficult and aggressive behaviour from colleagues and those senior to you featured in: Dealing with Difficult and Aggressive Behaviour
A conflict resolution training activity to enable participants to consider possible responses to a range of difficult and aggressive behaviour in the workplace and to identify the likely consequences to those responses.
49 members have downloaded this training activity
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Conflict Management, Negotiating to minimise differences featured in: Dealing with Difficult and Aggressive Behaviour
Use this training activity to enable participants to practise negotiating and to identify factors for effective negotiating.
18 members have downloaded this training activity
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Dealing with conflict - possible options featured in: Dealing with Difficult and Aggressive Behaviour
Use this conflict resolution training activity to introduce participants to possible behaviours for dealing with conflict and to identify appropriate behaviours for different conflict situations.
87 members have downloaded this training activity
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Non-verbal behaviour featured in: Dealing with Difficult and Aggressive Behaviour
Use this training activity to provide participants with an opportunity to observe the effects of body language on the message we receive and to consider appropriate body language.
14 members have downloaded this training activity
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