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Activities 1 to 10 returned from 35 training activities found

Selling and customer care featured in: Selling through Customer Service
Use this sales skills training activity to enable participants to recognise how they can increase sales by delivering higher-quality customer care.
18 members have downloaded this training activity
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Effective customer care demands a positive sales attitude featured in: Selling through Customer Service
Use this sales skills training activity to enable participants to be clear about what customers buy, to help them assess their own attitudes and skills in encouraging customers to buy, and giving them the opportunity to change or improve.
23 members have downloaded this training activity
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Sales Skills training - Preparing to sell featured in: Selling through Customer Service
Use this customer care training activity to enable participants to focus on their organisationís strengths, boost their own confidence and be clear about what they offer to customers that is unique, or at least better than the competition.
65 members have downloaded this training activity
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Who buys what, and why featured in: Selling through Customer Service
Use this sales training activity to help participants fully focus on selling products/services to existing customers, the benefits customers gain by buying from them and their organisations, and explore new openings for products and services.
18 members have downloaded this training activity
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Working with customer personalities featured in: Selling through Customer Service
Use this training activity to enable participants to recognise the four basic types of buyer and so sell more effectively to each type.
73 members have downloaded this training activity
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Six steps to selling featured in: Selling through Customer Service
A sales skills training activity that enables participants to sell effectively in an efficient and customer-friendly way, and to give them the opportunity to practise using the six steps.
85 members have downloaded this training activity
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Won't sell, can't sell featured in: Selling through Customer Service
Use this training activity to enable participants to explore their resistance to selling and so work through their own problems in order to become motivated sellers.
22 members have downloaded this training activity
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Triggers and customer needs featured in: Selling through Customer Service
This sales skills training activity to enable participants to understand the value of using triggers to encourage customers to consider additional purchases, and to enable them to recognise and use triggers during customer contact.
24 members have downloaded this training activity
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Sales Skills - How customers buy featured in: Selling through Customer Service
Use this sales skills training activity to enable participants to analyse sales conversations with customers so they can recognise the five buying stages and so know how to sell effectively and efficiently.
23 members have downloaded this training activity
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Initiating a sales conversation featured in: Selling through Customer Service
Use this training activity to enable participants to build this initial contact or add-on sales skill and so develop confidence in starting an effective sales conversation, or in extending one beyond a single purchase situation.
50 members have downloaded this training activity
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